Privacy Policy

Effective Date: August 4, 2025

Your privacy matters. This Privacy Policy explains how Hoop (“we,” “our,” or “the App”) collects, uses, and shares your information when you use the Hoop basketball court discovery and game management app.

By using Hoop, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

a. Personal Information You Provide

  • Phone Number: Used for account creation, login, and authentication via OTP.
  • Profile Information (Optional): Name, age, skill level, playstyle, and profile image.

b. Location Data

We collect location information to provide core app functionality.

This may include:

  • Precise location (GPS): If you grant permission through your device settings
  • Approximate location: Based on IP address or device settings

We use this data to:

  • Show nearby basketball courts and active games
  • Enable court check-ins
  • Provide location-based matchmaking and recommendations

You can enable or disable location access at any time through your device settings.

c. Court & Game Activity

  • Court Check-ins: Locations where you mark your presence
  • Game Participation: Games you join, host, or interact with
  • Player Tags & Ratings: Skill tags and ratings given or received

d. Device and Usage Data

  • Device Information: Device model, operating system, and IP address
  • Usage Data: Screens visited, time spent, and interactions within the app

This information helps us improve performance, security, and user experience.

2. How We Use Your Information

We use your information to:

  • Help you discover basketball courts and games near you using location data
  • Enable game participation, hosting, and player matching
  • Customize your profile and provide relevant recommendations
  • Improve app functionality through analytics and feedback
  • Maintain account security and prevent fraud or misuse

3. Sharing Your Information

We do not sell your personal data.

We may share information in the following cases:

  • With other users: Limited profile and activity details during games or interactions
  • With organizers: When you join or host games
  • With service providers: Trusted third-party tools (e.g., analytics, infrastructure) that help us operate and improve the app

All third parties are expected to handle your data securely and only for intended purposes.

4. Your Rights & Choices

You have control over your data:

  • Access & Deletion: You can request access to or deletion of your data
  • Profile Management: You can edit your profile anytime within the app
  • Location Control: You can enable or disable location permissions through your device settings

To make a data request, contact us at the email below.

5. Data Security

We use encryption and secure storage practices to protect your information.

However, no system is completely secure. We recommend:

  • Using secure devices
  • Keeping your account information confidential
  • Reporting suspicious activity immediately

6. Data Retention

We retain your data only as long as necessary to:

  • Provide app functionality
  • Comply with legal obligations
  • Resolve disputes and enforce policies

You may request deletion of your data at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will notify you through the app or via email.

Continued use of the App after updates means you accept the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: privacy@hoopapp.com

Hoop is committed to protecting your privacy and providing a safe, transparent experience.